Business Management Academy

Event date:
Wednesday, February 05, 2020 - Wednesday, November 04, 2020
Yakima Arboretum

This highly interactive series will cover every topic to get you started in Business Management.  

DAY 1: Leadership

Learn to create a work environment that inspires great work, excel at communication, engage in tough talks, and master coaching employees.

DAY 2: Workplace Behaviors

Learn to engage individuals and build more effective relationships at work by developing a strategy to adapt to other communication styles.

DAY 3: Customer Service, Succession Planning, and Diversity and Inclusion

Stay focused on internal and external customers. Apply long-term goals and objectives for succession planning. Ensure all employees feel accepted and valued through diversity and inclusion.

DAY 4: Management

Learn to successfully engage, motivate, and develop staff by understanding your influence style and learn how to adapt in order to bring out the best in them.

DAY 5: Critical Thinking, Decision Making, and Negotiations

Learn to present convincing reasoning, make intelligent decisions, and negotiate to achieve the best possible outcomes.

DAY 6: Team Building

Learn about the stages of team development, how to set team boundaries, norms, and dynamics.

DAY 7: Financial and Change Management

Learn to understand budgets, profit and loss statements, balance sheets, cash flow statements, and the 20 essential change management principles.

DAY 8: Conflict Resolution and Generational Management

Learn to lead a multi-generational workplace and handle your own conflicts more productively by focusing on your reactions, destructive behaviors, and learning to choose a more productive response.


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